Newsroom

Insights on what we are up to

The latest

ARTICLE

Mastering the psychology of online selling

How to leverage principles that turn window shoppers into loyal customers.

read artcile

Article

Physical Banking in Kenya

The pivotal role of customer experience in maintaining loyalty within Kenya's banking sector.

READ ARTICLE

WEBINAR

Learn with XPacers

Developing an RPA roadmap focused on governance and implementation.

watch recording

EVENT

TV47 Panel Discussion

Service Design Transforming Kenyan Businesses.

watch recording

Where we share some of our favourite experience pace-setting insights with the world.

RPA Roadmap & Maturity in an organization

16 min 10 sec watch

Design & Social Good: The cross-section between Service Design and Social Impact

27 min 40 sec watch

An introduction to AI in UX Research

33 min watch

Balancing customer focus with internal priorities

53 min watch

Unveiling the forces behind product success

39 min watch

Service Design for sustainable business

41 min watch

The value of UX Research

48 min watch

Our Past Events

Service Design Days Satellite Nairobi 2024

1 min 6 sec watch

Tuwatunze Open Day

3 min watch

Nairobi Tech Week 2023

3 min 44 sec watch

Service Design Day Satellite Nairobi 2023

3 min 57 sec watch

Essential Skills for the Next Generations to become Future Design Leaders Panel Discussion🌟

34 min 38 sec watch

SDN Next Gen Part 1

20 min 38 sec watch

Banking: Are we keeping up with CX pace?

1hour 17 min watch

Applying insights from human behaviour to inform design

58 min watch

Marathon in the press

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor.

Where we share some of our favourite experience pace-setting insights with the world.

RPA Roadmap & Maturity in an organization

16 min 10 sec watch

Design & Social Good: The cross-section between Service Design and Social Impact

27 min 40 sec watch

An introduction to AI in UX Research

33 min watch

Balancing customer focus with internal priorities

53 min watch

Unveiling the forces behind product success

39 min watch

Service Design for sustainable business

41 min watch

The value of UX Research

48 min watch

Our Past Events

Service Design Day Satellite Nairobi 2023

3 min 57 sec watch

Service Design Days Satellite Nairobi 2024

1 min 6 sec watch

Tuwatunze Open Day

3 min watch

Nairobi Tech Week 2023

3 min 44 sec watch

Service Design Day Satellite Nairobi 2023

3 min 57 sec watch

Essential Skills for the Next Generations to become Future Design Leaders Panel Discussion🌟

34 min 38 sec watch

SDN Next Gen Part 1

20 min 38 sec watch

Banking: Are we keeping up with CX pace?

1hour 17 min watch

Applying insights from human behaviour to inform design

58 min watch

Marathon in the press

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor.

Reach out.
Let’s work on something

Mirage Towers, Unit 16 Nairobi, Kenya

+254 717 087 175

The Firs, Rosebank Johannesburg, South Africa

+27 663 305 912

Av. Diagonal, 131 Barcelona, Spain

+34 673 676 657

Subscribe for updates on events, new projects and other design related news.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Cookies!

By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.View our Privacy Policy for more information

Accept all Deny